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Reported Issue: Unable to Download Remixes

We recently received a few reports of customers not being able to download their purchased remixes.

Affected timeframe: July 14, 2021 to July 17, 2021

When you clicked to download the remix, it would redirect you to a page displaying: “File not Found, go to Shop”.

We were able to duplicate and confirm the issue.

At this time: July 17, 2021 7PM PST, the issue has been fixed.

However, any customers that need their Download Limits reset or still experiencing problems with downloading over the past 72 hours / 3 days, please contact us immediately > for assistance.

Best regards, Support Team