Posted on

Issue Reported: Previews are not loading or take several minutes

Share the Remixes

Issue:  When clicking on the Play Button to listen to a Preview, the remix did not play or took several minutes to load/play.

Resolved:  We have adjusted settings to allow the Preview to “PRE-LOAD” a page which will cut down on the time it takes for it to play.  Note: There still may be some delay on Previews of remixes that exceed 10 minutes.  To repeat, the PRE-LOAD of previews is for a single page of 50 remixes.

ALTERNATIVE:  Previews are still available under the Remix description section.

We will continue to monitor and correct this issue.  We recommend if a Preview does not load, try another Preview or refresh you browser. Support Team